Reviews
All the staff were friendly and cheerful, they were happy to help and find an appointment for me.
It’s helpful to have a call back option so you don’t have to spend time on hold and can get on with things while waiting.
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Line is always busy when using the telephone.
The first day I rang up I was told I was not an emergency and to go to the chemist by the receptionist, as everyone was on training. I had been in agony for 2 days and had already been to the chemist.
But the following day I managed to get an appointment with the doctor and she could see how bad I was and was very thorough and is in the process of finding out what is wrong.
Superb service throughout.
When trying to make an appointment we would all love the phone to be answered immediately , however Im realistic.
The nurse was outstanding, engaging, personable yet wholly professional at all times.
Thanks Bersted Green Surgery team
Resources
Short link to review Bersted Green Surgery: http://iwgc.net/ecceb